Collection of Information About You
We collect non-personally identifiable information from you regarding your usage of our Site (“Non-Personally Identifiable Information”). Non-Personally Identifiable Information may include, without limitation, website pages viewed in our Site, websites visited before coming to our Site, browser type, operating system, web pages clicked, time spent viewing pages on our Site, frequency of visits to our Site, connection speed, and your date(s) and time(s) of visits to the Site, and/or other information which does not specifically identify you. We collect this information using various technologies (some of which are described below). We may use analytics programs and service providers, which can use first party cookies to report on your interactions with the Site.
We also collect information from you when you interact with the Site in other ways, including but not limited to, registering for the Services. For example, when you register for Services on the Site you will be voluntarily providing to us, through our vendor Arketa Inc., your first and last name, email address and postal or physical address, which is information that enables us to identify you personally (“Personally Identifiable Information”).
Please note that any Personally Identifiable Information or content that you voluntarily disclose in any potentially public areas of our Site becomes publicly available and can be viewed, collected, and/or used by other users of our Site. You should therefore exercise caution before disclosing your Personally Identifiable Information via these public venues.
If you purchase a Service or a subscription to a Service (each such transaction, a “Purchase”), you must provide valid payment card information. This information is collected directly by our payment vendors and is not received or stored by Frequency.
Use and/or Disclosure of Information About You
We may disclose your information to certain business partners for the purpose of providing the Services or to send marketing emails to you. We may also use your information: (1) to market our other products and services to you and other visitors; (2) to conduct research and analyze data to improve our Site, or Services; (3) to deliver email messages, updates, newsletters, service announcements, or to respond to inquiries; (4) to monitor and prevent fraud, diagnose problems, and estimate demographic information; (5) to enable our vendors and contractors to provide and assist us in the marketing, operation, troubleshooting and analysis of our Site and Services; (6) to comply with and meet any legal or regulatory requirements; (7) to protect our Site or its users; (8) to engage in any other lawful activities we believe are consistent with the foregoing; and (9) when required by law or to protect against legal liability.
We may provide or obtain any of the above services through third parties, which may necessitate sharing Non-Personally Identifiable Information or Personally Identifiable Information with them.
We do not and will not sell any of your Personally Identifiable Information to any third party for purposes of marketing, advertising, or soliciting. We may, however, have to disclose your information, including Non-Personally Identifiable Information or Personally Identifiable Information, to other companies or entities in the event that our business may be sold or is sold to another company or entity. In that case, your information, including Non-Personally Identifiable Information or Personally Identifiable Information, may be sold or transferred to such acquiring company or entity.
Amending Your Information / Opt-Out Policy
If you need to review, amend, or delete any of your Personally Identifiable Information that you may have submitted to us in any manner, we recommend that you send us an email at: email@example.com and we will make reasonable efforts to assist you and comply with your requests. Please note, however, that notwithstanding any such requests you may not be able to review or amend certain information about you or related to your submissions to the Contest.
When you create an account, you may receive certain emails:
Transaction emails: When you first register with Frequency, we may send you a welcome email that provides information about the Services and your account. If you make a Purchase, we may send you an email confirming your Purchase. We may also, from time to time, send you other emails concerning your account status. You may not opt-out of receiving transactional emails.
Newsletters: We may send you newsletters and other emails about new or upcoming events, products, services, or offers. If you decide you no longer wish to receive these emails, you may opt-out as instructed in each email or in your Arketa account settings.
Emails from Frequency: When you make a Purchase, you agree to receive emails from the Frequency. To opt out of emails sent directly by Frequency, please follow the opt-out instructions set forth in the emails.
The Site is not intended for use by children, especially those under eighteen (18) years of age. No one under eighteen (18) years of age is allowed to use the Site or Services, provide any personal information or receive our email distributions without the consent of a parent. We do not knowingly solicit or collect Personally Identifiable Information from children under the age of thirteen (13) or anyone under eighteen (18) years of age. If you believe that a minor has disclosed Personally Identifiable Information to us, please report this to us immediately by emailing us at: firstname.lastname@example.org
Applicable Law and Jurisdiction